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WhatsApp Apologises For The Long Outage: Here's What The Company Said

Meta-owned WhatsApp suffered the longest outage of the year on Tuesday (October 25) before services were restored.

Meta-owned WhatsApp suffered the longest outage of the year on Tuesday (October 25) before services of the world's most popular messaging platform were restored for the mobile app, desktop and the web. Today was the longest WhatsApp outage that seemingly began around 12pm IST and services were restored almost after two hours. ABP Live could confirm that WhatsApp users are unable to send or receive messages during the outage.

"We know people had trouble sending messages on WhatsApp today. We’ve fixed the issue and apologise for any inconvenience," Meta spokesperson told ABP Live.

The WhatsApp outage affected its large user base not only in India but globally too. The Meta-owned messaging platform was not working on the mobile app, desktop, or even the Web. According to Downdetector.com, more than 19,000 users have reported on the platform that WhatsApp is down, with the outage seemingly beginning at around 12 pm (IST). Going by reports on Downdetector.com, the issue was not restricted to India but it also affected users globally.

Earlier in the day, a Meta spokesperson had said: "We're aware that some people are currently having trouble sending messages and we're working to restore WhatsApp for everyone as quickly as possible."

According to the outage detection site Downdetector.com, the WhatsApp outage affected users in many cities in India such as Delhi, Kolkata, Lucknow, Mumbai, Hyderabad, Bengaluru, and Chennai. #WhatsAppDown was already trending on Twitter, with users taking to the microblogging platform to share their frustrations and hilarious memes.

As mentioned earlier, this was the first major WhatsApp outage in 2022. The last major outage it saw was also its longest to date — as seen back in October 2021, when WhatsApp (as well as other Meta apps such as Instagram or Facebook) was down for nearly six hours. Going by Downdetector data, the WhatsApp outage this year lasted nearly two-and-a-half hours. 

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