Jio Services Resume After Hours-Long Outage In India: All You Need To Know

Jio servers were down across the country, with users reporting issues in accessing the Internet or even customer care services.

Jio servers are said to be down across India.

Reliance Jio servers were briefly down across India, as users were unable to access Internet services on Wednesday morning. Internet services tracker Downdetector showed high instances of users reporting issues in accessing Jio's broadband and Internet services. While the outage reports started pouring in on Twitter at around 10 am IST, ABP Live could confirm that Jio broadband services were resumed at around 11:30 am, as the company fixed a server issue that was impacting services across the country.

As per Downdetector, Jio outage cases started spiking in the country at around 10 am. As of 11:05 am, over 300 users reported severe issues with Jio's connectivity. Nearly 59 percent of users reported issues with mobile Internet connectivity. 

According to Downdetector's live outage map, the Jio outage appeared to be affecting several cities, including the likes of Delhi, Kolkata, Mumbai, Chandigarh, Hyderabad, Bengaluru, and Chennai. 

Several  users took to Twitter to voice their concern and frustration regarding the latest Jio outage. While some reported issues with Internet access, some noted that they were unable to access the company's customer care services.

@JioCare @reliancejio Jio fiber is down in my area since last night, 18008969999 is unreachable, your WhatsApp support is also down.
This has become very frequent now. pic.twitter.com/BQdh6IMxBN

— Manish sharma (@manishkshk) December 28, 2022

@JioCare Unable to contact on care number as call is getting disconnected. Please respond asap as my jio fiber is not working.#jio_network_down

— Saurabh (@saurabhmalh0tra) December 28, 2022

Jio fiber down ecen coustumer care is also not taking call @JioCare @JioFiberChennai @reliancegroup

— Shyamal Kaushik (@shyamal_AAP) December 28, 2022

#Jiofibre not working in NCR #jio_network_down

— Rravindar Verma (@RravindarV) December 28, 2022

My Jio broadband is down, getting no support from Customer Care. What speed are you talking about ? @reliancejio

— Ar. Debaditya (@ar_Debaditya) December 28, 2022

@JioCare JioFiber is down since 10am in morning today. Not able to register complaint by MyJio chat or Phone or WhatsApp. A Jio person said that Jio Fiber is having some technical fault in Jaipur today. Kindly fix the internet issue at the earliest.

— Amit Kothari (@amitk47in) December 28, 2022

 

It appears that for now, Jio services have started resuming across the country as outage reports on Downdetector also appears to be on a downside at the time of writing. It's safe to speculate that users across the country should be able to resume using Jio services without a hitch soon, if not already.

 

The company is yet to issue a public statement on the outage and its fix on its official Twitter handles.