Jio Down? Downdetector Flags Users Reporting Outages With Internet Services

Jio services appear to be down across leading cities such as New Delhi, Mumbai, Bengaluru, and Kolkata, among others, as per Downdetector.

Jio is yet to officially issue a statement on the outage.

Source : તસવીર સોશિયલ મીડિયા

Editor's Note: As per company sources, there has been no record of a large-scale outage today for Jio services. Based on Downdetector data, the outage could be affecting a handful of users across patches, and it doesn't seem to be affecting a major chunk of Jio's user base at the time of writing. As we mentioned in the report, Jio's customer care is trying to assist customers who have flagged outage issues on X.

Original report follows below. 

Jio services appear to be down for several users early Thursday. As per outage tracker Downdetector, users are reporting issues with Jio's mobile Internet and JioFiber services as well. Several users also took to X (formerly Twitter) to vent their frustration.

Jio is yet to officially issue a statement on the outage. However, the company's customer care is trying to bring things under control on X by responding to customers and assuring them their issues will be sorted soon. 

What Does Downdetector Show?

At the time of writing (11:52 am IST), Downdetector shows at least 133 reports filed from users, flagging issues with Jio's services. 

The Live Outage map (screenshot below) shows heat spots of reports from across the country, particularly from cities such as New Delhi, Jaipur, Ahmedabad, Mumbai, Bengaluru, Kolkata, and more. 

Users Vent On X

Taking to X, users are tweeting out their frustration with the outage. Check out some of the tweets below:

@reliancejio @JioCare
In my location,Only my connection is completely down since this morning.
Call Multiple Times No Resolution And Rude Behavior Also
Shame On YOU @JioCare

I'm Using Tweeter Only for JIO. pic.twitter.com/sydTsfeEQO

— Vikranttt Pathakk (@itzvikrantt) June 19, 2025

And it’s down again.
Jio Fiber not even survived a month — went down today, 19 June at 11:30 AM.

Truly elite consistency from @JioCare. At this point, my Wi-Fi needs a therapist more than a technician.

— Nirbhay Choudhary (@Nirbhay__007) June 19, 2025

From Last 7Days this scrap services of Jio not working here .In April month 15days Services were Down pathetic Services ...Will Escalate this issue to higher authorities.. pic.twitter.com/lkkLApotz6

— amar pathare (@amarpathar4724) June 19, 2025

@reliancejio @JioCare Utterly disgusting that there is NO Internet today on jiofiber connection atleast since 8AM in Nagpur. Jio Customer care replied that it's a PAN-INDIA technical issue. What a thumbs down! @TRAI @DoT_India Please take corrective actions.

— Dr. AJAY SONI (@drajayvsoni) June 19, 2025

JIO HAS THE WORST CUSTOMER SERVICE. Internet down for 2 days. Engineer won’t pick calls, customer care number is fake, and chatbot is the only support. No escalation despite repeated requests. Visits keep getting rescheduled. Work stuck. SR00002E8JRU. @JioCare @RelianceJioCare

— surbhi tanwar (@surbhitanwar11) June 19, 2025

🚨 @JioCare @reliancejio Jio AirFiber is completely down! No internet for hours. Customer support not responding—calls ring for 30+ minutes with no answer. Please resolve this urgently! #JioAirFiber #NoSupport #JioDown

— Kartik Sakhiya (@Kartiksakhiya09) June 19, 2025

Is jio down ? My network isn't working properly. #jio #jiodown @JioCare

— Vishal kumar (@Vishalkumarvk77) June 18, 2025