IRCTC Website Down During Peak Tatkal Hours, Netizens Share Frustration On X

IRCTC outage appears to be affecting users across the country, particularly in cities such as New Delhi, Mumbai, and Ahmedabad.

Written By : Shayak Majumder | Updated at : 26 Dec 2024 11:34 AM (IST)

irctc-website-down-indian-railways-e-ticketing-service-unavailable-on-website-and-app IRCTC Website Down During Peak Tatkal Hours, Netizens Share Frustration On X

IRCTC.com is showing a 'Downtime Message' on screen.

Source : Screenshot/IRCTC.com

IRCTC Website Down: IRCTC, the online ticket-booking portal of Indian Railways, went down during peak tatkal hours across India. As per outage tracking platform Downdetector, nearly 2,500 disgruntled users reported cases of outage at around 10:25 am IST.

What Does Downdetector Show?

While the complaints on Downdetector peaked at around 10:25 am, at the time of writing, however, the reports of outages are on a downward curve.

As per Downdetector's outage map, IRCTC was reported to be down across cities such as New Delhi, Ahmedabad, Surat, Mumbai, Madurai, Chennai, Bengaluru, Hyderabad, Nagpur, Jaipur, Lucknow, and Kolkata.

IRCTC Website Down During Peak Tatkal Hours, Netizens Share Frustration On X

ABP Live could independently verify that IRCTC.com is showing a "Downtime Message" on screen, accompanied by this text: "DUE TO MAINTENANCE ACTIVITY, E-TICKETING SERVICE WILL NOT BE AVAILABLE. PLEASE TRY LATER."

What Can Customers Do During IRCTC Outage?

While IRCTC is yet to issue a statement on the reason behind the widespread outage (apart from the 'Downtime Message' as mentioned above), it urges customers to "call customer care no. 14646,08044647999 & 08035734999 or mail at etickets@irctc.co.in" for resolution.

Users Vent On X

Some users also took to X (formerly Twitter) to share their frustration on IRCTC's recent outage.

@IRCTCofficial @AshwiniVaishnaw
The IRCTC website is down, causing a lot of trouble to book tickets and also my payment got stuck.
Kindly look into this and resolve this as soon as possible pic.twitter.com/2fkkPeTJuc
— आकाश Kumar🇮🇳 (@akashkrdmk) December 26, 2024

@IRCTCofficial @RailMinIndia @AshwiniVaishnaw Good job done by keeping IRCTC down. Couldn't book tatkal ticket. Sabaash!! pic.twitter.com/eIKb5IHYPW
— Somesh Kumar (@somesh__kumar) December 26, 2024

#IRCTC as usual down in peak time.@AshwiniVaishnaw are we still living in 21st century ?
— Bhumit (@BhumitPatelTech) December 26, 2024

IRCTC down and no uptime mention as well how to book tatkal tickets now, can you show us some way to do so or if you are going to run special trains for those who have not been able to book those tickets?@IRCTCofficial @narendramodi @PMOIndia @AshwiniVaishnaw pic.twitter.com/R19zO1VyPP
— Sohil Parekh (@sohilparekh89) December 26, 2024

About the author Shayak Majumder

Shayak Majumder leads the ABP Live English team. He reviews gadgets, covers everything AI, and is on the lookout for the next big tech trend to cover. He is also building a data-driven AI-aware newsroom. Got tips? Reach out!