Comedian Kunal Kamra Roasts Ola CEO Bhavish Aggarwal After Firm's Share Price Drop

Tensions between Kunal Kamra and Aggarwal escalated after Kamra publicly criticised the company on X, pointing out what he described as insufficient service centres

This public dispute has highlighted ongoing customer complaints about Ola's service

Source : X

Comedian Kunal Kamra took a jab at Ola CEO Bhavish Aggarwal on Monday following their recent online exchange that went viral. Kamra remarked that the Ola CEO was working on a Sunday "to prove himself wrong." His comments came after shares of Ola Electric Mobility, the electric two-wheeler manufacturer, fell by 8 per cent on Monday. This decline marks the company's third consecutive day of losses, contributing to a downturn in five of the last six trading sessions. "Bhavish Aggarwal, who thought Sunday should be a working day, Worked Yesterday to prove himself wrong," Kamra wrote in his tweet.

Bhavish Agarwal who thought Sunday should be a working day,
Worked Yesterday to prove himself wrong…

— Kunal Kamra (@kunalkamra88) October 7, 2024

Tensions between Kunal Kamra and Ola CEO Bhavish Aggarwal escalated after Kamra publicly criticised the company on X, calling attention to what he described as insufficient service centres and a lack of refunds for unhappy customers. His tweet quickly sparked a heated exchange with Aggarwal, drawing in frustrated customers and market observers alike.

This public dispute has highlighted ongoing customer complaints about Ola's service, particularly regarding after-sales support, refund issues, and the accessibility of service centres. Aggarwal's confrontational response has drawn widespread criticism on social media. 

The conflict began when Aggarwal posted a picture of the Ola Gigafactory accompanied by a heart emoji, tagging the company's Business Head, Vishal Chaturvedi. In retaliation, Kamra retweeted the post with a photo of neglected Ola scooters gathering dust outside a service centre, tagging Minister of Road Transport and Highways Nitin Gadkari and the Consumer Affairs Ministry and questioning whether Indian consumers deserved such treatment. Aggarwal responded sarcastically, inviting Kamra to "help" with electric vehicle services and offering to pay him "more than his failed comedy career."

Meanwhile, the Central Consumer Protection Authority (CCPA) has acknowledged thousands of complaints about service deficiencies and issued a showcause notice to Ola Electric. Dated October 3, the show cause notice pointed out that Ola Electric "appears to be in violation of multiple provisions of the Consumer Protection Act, 2019," including service deficiencies, misleading advertisements, unfair trade practices, and consumer rights infringements. The company has been given 15 days from the receipt of the notice to provide a response.