Slack Says It Will Store Data Of Indian Users Within The Country: Report

Enterprise communication app Slack has announced that it will store the data of Indian customers data within the country, the media has reported.

Slack has also released an India-specific report on the impact of the pandemic.

Enterprise communication app Slack has announced that it will store the data of Indian customers data within the country, in an attempt to make it easier for the company to comply with corporate or regulatory standards and meet the law of the land. India is among the top 10 markets for Slack and it is the third biggest free user base for the company globally, the media has reported.

“We’re proud to announce that we’ve extended Slack data residency across India. Data residency for Slack makes it easier for customers to comply with corporate or regulatory standards. It allows customers to choose India as a region where their data is stored, for Plus and Enterprise Grid plans. It is a significant investment in infrastructure, security and people to manage the physical infrastructure. This is important for regulated industries like healthcare, financial services etc.  and is also significant for businesses that want to keep their data within the country," Rahul Sharma, Country Manager, India, Slack, was quoted as saying by Express Computer.

The company has also released an India-specific report on the impact of the pandemic, the uncertain economic environment, and the burnout experienced by over half of Indian knowledge workers in the last year. According to the Slack study, stability, salary and having a good manager are the top three factors for Indian knowledge workers when it comes to choosing the company they work for.

A very high proportion of Indian knowledge workers (81 per cent) also said they want more meaning from their job, or to feel like they're having an impact.

"Leaders must be finely attuned to their soft skills, which this study has revealed are now valued as highly by employees as salary, and how those skills are showing up in the organisation's approach to flexibility, stability, wellbeing and culture," said Sharma.

The findings showed that only half of the Indian knowledge workers viewed their leaders as competent, consistent and inspiring, and a further third deemed their leaders to be stuck in their ways. Only half of the respondents feel their leader is concerned for their psychological safety.

"Gen Z are the most concerned with wellbeing, having a highly social culture and a desire for empathetic leaders. While they are more likely to be inspired by leadership, they are the most likely to switch jobs," said the study.