Explorer

Andhra Pradesh Govt Rolls Out 161 Services On WhatsApp: From Bills To Bookings, Here's How You Can Access

The WhatsApp-based system is designed to be user-friendly and inclusive, with services displayed in Telugu for easier understanding.

The Andhra Pradesh Government has rolled out a new WhatsApp-based platform that offers as many as 161 services across various departments. The service, called ‘Mana Mitra,’ was launched on Thursday by IT Minister Nara Lokesh, marking a significant shift towards digital governance in the state.

The new service allows residents to access essential Government services by simply sending a message to a dedicated WhatsApp number, 9552300009. By doing so, citizens can bypass long queues and unnecessary visits to Government offices, making it easier for them to obtain necessary certificates, resolve grievances, and manage tasks related to municipal, revenue, and other public services.

The launch event was attended by key figures from Meta India, including Sandhya Devanathan, Vice President and Head, and Ravi Garg, Director and India Head at WhatsApp. Both leaders spoke on the importance of collaboration between the Andhra Pradesh Government and Meta in making these services accessible through digital platforms.

Nara Lokesh emphasised that this initiative would significantly reduce the need for physical presence at Government offices, offering quicker access to a variety of services. The state Government had finalised an agreement with Meta in October 2024, and this initiative is seen as an important step towards making public services more efficient and transparent.

How To Access AP Govt Services On WhatsApp

The services available through WhatsApp include offerings from various sectors, including Endowments, Energy, Municipal Administration, APSRTC, Anna Canteens, and more. While 161 services are available at the moment, the Government plans to expand the platform to include services from 36 additional departments.

To access the service, users need to follow a simple four-step process:

  • Save the number 9552300009 on their phones.
  • Send a message to initiate access to the service portal.
  • Choose from the displayed list of services, such as electricity bills, APSRTC bookings, police services, and more.
  • Once a service is selected, users will be directed to the appropriate payment platform or service page.

This system is designed to be user-friendly and inclusive, with services displayed in Telugu for easier understanding. The initiative is especially beneficial for rural populations, ensuring that even people in remote areas can access Government services without the hassle of travelling to offices.

With the introduction of this digital platform, Andhra Pradesh is taking a major step toward enhancing the efficiency and accessibility of public services, ensuring that residents can easily avail themselves of essential services with just a few clicks.

View More
Advertisement
Advertisement
Thu Feb 27, 5:29 am
connaught place
22.7°
Precipitation: 0 mm    Humidity: 63%   Wind: NNE 9.8 km/h
See Today's Weather
Powered By:
Accu Weather
Advertisement

Top Headlines

'A Failed State That Depends On Foreign Aid': India Schools Pakistan At UNHCR For Peddling 'Misinformation'
'A Failed State That Depends On Foreign Aid': India Schools Pakistan At UNHCR For Peddling 'Misinformation'
CBSE Clarifies Amid Outrage Over Punjabi Language 'Removal' From Class 10 Subject List
CBSE Clarifies Amid Outrage Over Punjabi Language 'Removal' From Class 10 Subject List
Delhi-NCR Sees Early Morning Drizzles Day After National Capital Records Hottest Day Of This Winter
Delhi-NCR Sees Early Morning Drizzles Day After National Capital Records Hottest Day Of This Winter
Final 'Snan' For Maha Kumbh Underway In Prayagraj As Over 1.32 Crore Devotees Take Holy Dip
Final 'Snan' For Maha Kumbh Underway In Prayagraj As Over 1.32 Crore Devotees Take Holy Dip
Advertisement
ABP Premium

Videos

Maha Kumbh 2025: Watch Big Updates Of The Hour Only On ABP News | Arvind Kejriwal | Delhi Liquor PolicyMaha Shivratri 2025: Devotees from Across the Country Gather in Varanasi – Have a look at What They SayMahakumbh 2025: Grand Devotee Gathering at Mahakumbh on MahashivratriMahakumbh 2025: Massive Devotee Gathering in Prayagraj, Varanasi, and Ayodhya

Photo Gallery

Embed widget