Paytm Down: Users Unable To Log Into App, Website Due To 'Network Error'; Fix Underway

Paytm acknowledge the issue on Twitter, saying that “a few” users is facing an issue.

Paytm is one of the most popular mobile payments app in India.

Source : Getty

Paytm, the popular payments and financial services platform, is currently facing an outage as users are unable to log in to the app and website. Users are getting automatically logged out of the app and are unable to log back in as well. Paytm acknowledge the issue on Twitter, saying that “a few” users is facing an issue and a fix is underway “at the earliest.” 

As per online status tracker Downdetector, reports of outage spiked at around 9:58am. Paytm was quick to get on the case. It tweeted that due to “a network error across Paytm, a few of you might be facing an issue in logging into the Paytm Money App/Website.” It added that it is currently working on a fix and a resolution is expected “at the earliest.”

Due to a network error across Paytm, a few of you might be facing an issue in logging into the Paytm Money App/website. We are already working on fixing the issue at the earliest. We will update you as soon as it is resolved

— Paytm Money (@PaytmMoney) August 5, 2022

The issue appears to be fixed for some users already. ABP Live could independently verify that the Paym app was working fine at the time of writing for both Android and iOS users, as we were able to add funds to the Paytm wallet. It can be expected that the issue should be resolved for all uses soon. 

Users who were facing troubles with Paytm took to Twitter to express their frustration.

Why this is paytm I lost 50k in trading transaction because of your server and app not responding issue.@Paytm @Paytmcare @RBI#Paytm

Can you take the responsibility for this such a bad technical issues i faced today . pic.twitter.com/6H2Om6z0yo

— vikash raj (@vikashgoyals) August 5, 2022

From Morning 9.14Am paytm money not working the loss who will be survive becoz of your this mistake. @PaytmMoney @PaytmBusiness @PaytmMH @Paytm pic.twitter.com/3g0aQD59ah

— Arvind Kumar Ram Reddy🚩 (@Arvindr53985608) August 5, 2022

Facing error to open Paytm money
My position is open. Who is responsible for that?@Paytm @PaytmMoney @PaytmMoneyCare #paytmcrash #paytmmoneycrash pic.twitter.com/FjzF4Hc1m9

— Falgun Singh Thakur (@ThakurFalgun) August 5, 2022