Google Expands Retail Presence, After-Sales Support In India

One Google-owned walk-in centre will open in Delhi and Bengaluru tomorrow (August 14), and a third in Mumbai is slated to open soon after.

Google has announced the opening of three Google-owned walk-in centres in India.

Source : Google

Google on Tuesday, August 13, announced the opening of three Google-owned walk-in centres in India, in a bid to expand its retail and after-sales support un the country. One Google-owned walk-in centre will open in Delhi and Bengaluru tomorrow (August 14), and a third in Mumbai is slated to open soon after, the tech giant said. At these exclusive centres, Google device owners will receive the "highest levels" of service for their products. Whether it is repairing a device, replacing it, or resolving a query -- the trained staff at these centres will assist with all of these, and in many cases will turn around the device within the same day.

Google's announcement of expansion of retail footprint for Pixel devices in India comes more than a year after Apple opened its official stores in India in Mumbai and New Delhi.

Prospective buyers can now find Pixel products in more than 150 stores operated by two major electronics retailers: Croma and Reliance Digital. This increased availability spans 15 urban centres throughout the country, making it easier for buyers to experience and purchase Pixel devices in person. This follows the announcement of the tech giant strengthening its "Make in India" initiative. Google has begun locally assembling its flagship Pixel 8 smartphone in the country. This move aligns with the government's push for domestic production of electronic goods. Google also continues to increase its investment and presence in one of the world's largest smartphone markets. 

Service For Pixel Phones, Fitbit Devices And More At After-Sales Centres

These servive centres will offer service to a range of Google products  that are available in India, including Pixel phones, Watch, Buds, as well as Fitbit and Google Nest devices -- regardless of where they’ve been purchased, or whether they are in or out of warranty. Google has set up these exclusive service centres in collaboration with Flipkart’s service arm, F1 Info Solutions and Services Private Limited, who continue to partner with Google to operate over 100 multi-brand service centres in cities across India.

Google Pixel Availability At Croma, Reliance Stores

Google also announced the expansion of Pixel retail availability: starting tomorrow, users will find Pixel products at Croma and Reliance Retail outlets across the country as Google makes them available for purchase, starting with Pixel 9 and Pixel 9 Pro XL, which will go on sale starting August 22. While Flipkart remains the company’s online retail partner, Google will bring its family of Pixel devices to offline locations for the many who prefer experiencing products in real life before purchasing. Pixel products will be present in about 150 Croma and Reliance Retail stores in over 15 cities across India.