Operations halted globally as Air India server suffers massive crash

The same led to ruckus and anger amongst passengers who had to miss their meetings and important appointments early Saturday morning, and as they were clueless about what was happening because of not being informed.

New Delhi: Air India flight operations got halted worldwide on Saturday morning as airline’s SITA server went down in India and overseas at 3:30am, leaving passengers stranded at airports across the world. The sever-down led to delays with boarding pass issuing, non functional web checkin and flight delays. The same led to ruckus and anger among passengers who had to miss their meetings and important appointments early Saturday morning, and as they were clueless about what was happening because of not being informed. The passengers at Delhi and Mumbai airport can be seen gathered in large numbers, trying to seek details from the airline staff.

#FlyAI: Due to a breakdown in our server system some of our flights are getting affected all over the world. Work is on in full swing to restore the system. We sincerely regret inconvenience caused to passengers.

— Air India (@airindiain) April 27, 2019

Finally informing the passengers about the same, the Airlines finally issued a statement, saying “SITA server is down. Due to which flight operation is affected. Our technical teams are on work and soon system may be recovered.  For inconvenience deeply regretted. Stay tune for more updates”.

Air India flights affected as airline's SITA server is down all over India & overseas since 3:30 am. More details awaited. #Visuals from Indira Gandhi International Airport in Delhi pic.twitter.com/Wl2hElACUU

— ANI (@ANI) April 27, 2019

The sever has now been restored.