Explorer

Global AWS Outage: Amazon Explains What Went Wrong During The Major Service Disruption

Amazon Web Services suffered a large-scale outage, affecting thousands of users globally and sparking complaints from India to the United States.

Show Quick Read
Key points generated by AI, verified by newsroom
  • AWS experienced a widespread outage affecting services globally.
  • The disruption impacted popular sites like Snapchat, Canva, and PUBG.
  • US-EAST-1 region issues, particularly DynamoDB, caused widespread errors.

Amazon Web Services (AWS) faced a major outage that affected thousands of users worldwide, including those in the US and India. Several popular websites and apps, such as Snapchat, Canva, Robinhood, and PUBG, were hit by the disruption. The issue began around 12 pm IST, with user complaints flooding platforms like Down Detector. 

AWS later confirmed that multiple services were facing increased error rates and latency in the US-EAST-1 region and said it was working to fix the problem and find the root cause.

AWS Down: What Happened During The Global Outage

According to AWS’s official status page, the outage caused “increased error rates and latencies for multiple AWS Services in the US-EAST-1 Region.” 

This also affected AWS Support systems and Case Creation tools. Later updates from the company said that services were showing signs of recovery, with most requests succeeding again. 

However, AWS also noted that it was still working through a backlog of pending requests to restore normal performance.

The main issue was reported in AWS DynamoDB, a database service that powers several online platforms. 

Because of the outage in this region, global services relying on US-EAST-1, such as IAM updates and DynamoDB Global Tables, were also affected. 

AWS said it continues to monitor the situation closely and will share further updates once the cause is fully identified.

AWS Outage Impact On India & Global Users

While the AWS outage began in the United States, its effects quickly spread worldwide. In India, several users experienced trouble accessing apps like Snapchat, Canva, PUBG, and Perplexity AI. 

Data from Down Detector showed thousands of user reports from Indian cities soon after the issue began.

Many platforms dependent on AWS servers saw delays or temporary downtime. 

Although Amazon reported partial recovery later in the day, experts say this outage highlights how dependent global digital platforms are on cloud infrastructure like AWS.

About the author Annie Sharma

Annie Sharma is a technology journalist at ABP Live English, focused on breaking down complex tech stories into clear, reader-friendly narratives. Gaining hands-on experience in digital storytelling and news writing with leading publications, Annie believes technology should feel accessible rather than overwhelming, and follows a clear, reader-first approach in her work.

For tips and queries, you can reach out to her at annies@abpnetwork.com.

Read More

Top Headlines

iPhone 18 Launch Set For September 9. But There Are More Key Dates For Apple You Should Know
iPhone 18 Launch Set For September 9. But There Are More Key Dates For Apple
Xiaomi 18 Fold Takes The Lead, Set To Debut Before Apple's Much-Hyped iPhone Ultra
Xiaomi 18 Fold Takes The Lead, Set To Debut Before Apple's Much-Hyped iPhone Ultra
Samsung Galaxy S26 FE First Impressions: Galaxy S26 Now Has A 'Fine Edition'
Samsung Galaxy S26 FE First Impressions: Galaxy S26 Now Has A 'Fine Edition'
‘Excited For The Next Chapter’: Tim Cook Bids Farewell To Apple CEO Role
‘Excited For The Next Chapter’: Tim Cook Bids Farewell To Apple CEO Role

Videos

Delhi Tragedy: Woman’s Emotional Plea for Help Captures Horror of Satya Niketan Building Collapse
Delhi Building Collapse: Lookout Notice Issued Against Owner Hariram Bansal as Police Hunt Intensifies
Delhi PG Tragedy: Satya Niketan Collapse Raises Questions Over Illegal Construction and Safety
Delhi Tragedy: Operation Zindagi Continues as Workers Feared Trapped Under Satya Niketan Debris
Delhi Tragedy: CM Rekha Gupta Orders Action, Unsafe Buildings to Face Demolition

Photo Gallery

25°C
New Delhi
Rain: 100mm
Humidity: 97%
Wind: WNW 47km/h
See Today's Weather
powered by
Accu Weather
Embed widget