Deepinder Goyal Issues Clarification Regarding 18 Kg Mushroom Packed With Incorrect Labels At Zomato Warehouse

The issue came to light after FSSAI officials went to inspect the Hyperpure warehouse in Kukatpally on October 29 and found that the button mushrooms were carrying packing labels of October 30

The executive said that his company has strict guidelines and tech systems that helped his company identity the mistake in time.

Source : X/@deepigoyal

Zomato’s Deepinder Goyal issued a clarification on Monday and said the company’s warehouse team already identified the mushrooms packed with incorrect dates and rejected the product during a quality control check.

The CEO and co-founder of the food delivery firm said that the 18kg mushroom packet was found in the Hyderabad warehouse of his company with incorrect information. The issue came to light after Food Safety and Standards Authority of India (FSSAI) officials went to inspect the Hyperpure warehouse in Kukatpally on October 29 and found that the button mushrooms were carrying packing labels of October 30, 2024.

Sharing the update via social media, Goyal wrote on X, formerly known as Twitter, “Hello all - just want to clarify that the FSSAI team noted that 90 packets of button mushrooms had incorrect packaging date - these were already identified by our warehouse team and were rejected during an inward QC. This is not usual, and was due to a manual typing error on the vendor’s side. Still, the concerned vendor has been delisted from our database.”

Hello all - just want to clarify that the fssai team noted that 90 packets of button mushrooms had incorrect packaging date - these were already identified by our warehouse team and were rejected during an inward QC. This is not usual, and was due to a manual typing error on the…

— Deepinder Goyal (@deepigoyal) November 4, 2024

The executive said that his company has strict guidelines and tech systems that helped his company identity the mistake in time. Goyal also called out media houses for highlighting that the worth of the rejected mushroom packets. He said, “I am not sure why just these small number of mushroom packets worth Rs 7,200 (out of the crores of inventory in the warehouse), which were never going to make it to customers, are being talked about the media, while we got an A+ rating. Maybe some people benefit from the virality which they get at the expense of pulling down the Zomato brand. And maybe we all love to believe the narrative that “all big business is bad business.”