Travel Vlogger Assaulted By Pantry Staff On Grand Trunk Express Over Water Bottle Complaint; WATCH
A passenger on the Grand Trunk Express, travel blogger Sarfaraz Zain, alleges assault and theft by pantry staff after complaining about overcharging for water.
An incident of alleged misconduct has surfaced aboard the Grand Trunk Express (Train No. 12616), which travels from New Delhi to Chennai via Gwalior. A passenger has accused the train's pantry staff of physical assault and theft during the journey.
Passenger Claims Assault Over Overcharging Complaint
Sarfaraz Zain, a travel blogger known for documenting his train journeys on social media, has accused the pantry staff of attacking him after he raised a complaint regarding overcharging for a water bottle. According to Zain, he was beaten by the staff and his mobile phone was snatched during the altercation.
Water Bottle Allegedly Not IRCTC-Approved
Zain also claimed that the bottled water being sold on the train was not approved by the Indian Railway Catering and Tourism Corporation (IRCTC), raising further concerns about the pantry services on board.
Video Goes Viral, Railway Responds
Following the circulation of a video related to the incident on social media, the railway authorities acknowledged the matter. In an official statement, they confirmed that the concerned officials have been informed and necessary action is being taken.
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No Official Update on Action Taken Yet
Despite the public statement, the railway authorities have yet to provide a clear update on what action has been initiated against the pantry staff involved in the alleged assault.
Victim Identified as Travel Blogger
The victim, Sarfaraz Zain, is a popular travel content creator who frequently shares videos of his journeys on various trains across India. The incident has sparked outrage among his followers and raised fresh questions about passenger safety and service standards on Indian Railways.
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