IRCTC Down: Users Are Unable To Book Tickets As Website Faces First Outage Of 2025, Netizens React

IRCTC Down: The Indian Railway ticketing website has faced a second outage in less than two weeks. Frustrated users hopped on X to vent out.

IRCTC Down: Users reported issues with both the app as well as the website.

Source : DownDetector

IRCTC DOWN: The Indian Railway Catering and Tourism Corporation (IRCTC) website has encountered its first outage of 2025, leaving users across the country unable to access the platform or book tickets. According to a site that monitors service disruptions, Downdetector, over 1,000 reports of issues were logged around 11:21 am IST. The website was previously down just before New Year so this marks the second instance of service disruption in less than two weeks.

IRCTC Outage: What Does Downdetector Show?

According to the DownDetector website, the issue began at around 9:00 am IST when users started facing troubles with the website. By 10:51 am IST, 37 complaints had been registered regarding IRCTC's website not functioning properly. By 11:06 am IST, there were more than 500 complaints, and in an hour, the complaints doubled to hit the mark of 1,048. 

The platform’s outage map highlighted disruptions across major cities, including Delhi, Mumbai, Bengaluru, Patna, Chennai, Kolkata, and several others. As per the reports, 41 per cent of users reported issues with the app, 31 per cent reported issues with website and around 29 per cent faced problems in booking tickets.

Netizens React

A user on X posted, "@IRCTCofficial @RailMinIndia What’s with the constant downtime on your platform? Travelers are left stranded with no way to book or cancel tickets. This is unacceptable and causes immense inconvenience. Please fix this recurring issue immediately! #IRCTC #CustomerServiceFail."

@IRCTCofficial @RailMinIndia What’s with the constant downtime on your platform? Travelers are left stranded with no way to book or cancel tickets. This is unacceptable and causes immense inconvenience. Please fix this recurring issue immediately! #IRCTC #CustomerServiceFail pic.twitter.com/CbdDxNlIiM

— Raj Bhosale (@R_S_B_08) January 10, 2025

Another user wrote, "One of the useless website ever seen is #IRCTC . @IRCTCofficial should give the API access to third party to book tickets and should shut down it."

One of the useless website ever seen is #IRCTC .@IRCTCofficial should give the API access to third party to book tickets and should shut down it.

— Shoyab (@er_shoyab001) January 11, 2025

A user shared a funny GIF on the matter to express his frustration.

#IRCTC Down ❗️

Those attempting to book ticket right now pic.twitter.com/S3dCcdPLDS

— Siju Moothedath (@SijuMoothedath) January 11, 2025