Individual Orders Tissot Watch Worth Rs 31,500 On Amazon, Receives Used Product
He informed that on raising a complaint with the company, he received a replacement watch. However, this time, the Tissot watch came packed in an Armani box
A user in Kolkata was left baffled after ordering a Tissot watch on Amazon. The individual, @Disciplined_Inv, shared on social media that he was cheated when he ordered the watch via the online delivery platform.
Sharing in a post on X, formerly known as Twitter, the investor said, “I had ordered a Tissot PRX watch on 21st July from @amazonIN. I received the watch on 28th July from the seller Mega Store LLP. I entered its serial number to check its authenticity on Tissot's website. I found that the watch was purchased on 15th Feb 2023.”
Fraud by Amazon:
— The Disciplined Investor (@Disciplined_Inv) August 13, 2024
I had ordered a Tissot PRX watch on 21st July from @amazonIN. I received the watch on 28th July from the seller Mega Store LLP.
I entered its serial number to check its authenticity on Tissot's website. I found that the watch was purchased on 15th Feb 2023. pic.twitter.com/6Pa5xhiTaJ
The user explained that the watch worth Rs 31,500 was meant to be a gift for his uncle. He informed that on raising a complaint with the company, he received a replacement watch. However, this time, the Tissot watch came packed in an Armani box.
The fraud seller had sent a used product. I complained to @AmazonHelp and they offered a replacement with assurance that strict action will be taken against the seller.
— The Disciplined Investor (@Disciplined_Inv) August 13, 2024
When the replacement was recieved we found that seller had sent an Armani watch in the Tissot box.
See video: pic.twitter.com/eqw4EhzIwf
The incident received a lot of attention on social media and users pointed out that their experience with the app has been full of disappointment as well. One of the users said, “All luxury and high value products have to be bought in person, that's what I have learnt in my experiences with Amazon and flipkart.”