During the course of investigation, it revealed that some individuals impersonating as executives of multinational companies under garb of bogus international call centres had duped innocent citizens by offering them technical support and solutions to their software problems.
These fake call centre executives were making cold calls, and send e-mails, pop-ups on computer screens of the victims and used to take remote access of their computers and infect their systems with malware, thus starting extorting money from them in return for help by impersonating as technical support.
They also were using electronic signatures of the victims for their illegal financial gains.
These fake call centres were mostly calling international citizens and sought their financial and bank details illegally so as to extort money from them to cause illegal gains for themselves and subsequent losses to victims.
During the course of further investigation, it surfaced that there is a huge scam of fake call centres in Srinagar City, where a good number of employees are working round the clock.
These fake call centres have been identified as are Secure Tech Rangreth Srinagar, YSS Micro Technologies Rangreth and Vertex Technology, Karfalli Mohalla Srinagar.
Acting swiftly Cyber Police Station Kashmir Zone Srinagar constituted several teams in collaboration with District Police Srinagar and conducted multiple raids in Rangreth, Karfali Mohalla Habbakadal and Natipora areas of Srinagar.
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During these raids 23 accused persons involved in running of these illegal fake call centres were arrested.
In this regard, a case vide FIR No. 02/2021 under relevant sections of law stands registered at Cyber Police Station Kashmir Zone Srinagar and further investigation is in progress.
It’s pertinent to mention that fake call centres have become a full-fledged business in India and each unit earning between ₹5-20 lacs per day, depending upon the size of their set-up.
These scammers are mostly cheated people staying in foreign countries by posing as technical support executives, insurance agents, law-enforcement officers, bank officials, online shopping sites etc.
The major issue is that young students are getting attracted to such call centres in lieu of the higher salary packages. These fake call centres used to be limited to big cities only, however now they mushroomed in other parts of the country as well.
The investigation of the instant case is in progress and further details shall follow.