Passengers panic as fire, smoke engulfs Kolkata metro

Daily metro ride turned into a nightmare for many passengers after a fire broke out in a train here on Thursday, causing a stampede-like situation and creating panic during the evening rush hour.
Recounting the horror, the commuters blamed metro officials for not being prompt enough in rescuing them. Trapped inside the train for over an hour, they did not receive any help from authorities even after calling the helpline repeatedly.
Officials of the Kolkata metro, considered the city's lifeline, denied the charge and said the incident was reported at 5 pm and the process to douse the fire began at 5.02 pm.