New Delhi: Telugu and Bollywood actress Pooja Hegde on Thursday expressed her anger towards a flight staff saying, "the Indigo official used an "arrogant, ignorant and threatening tone for no reason". "Extremely sad with how rude @IndiGo6E staff member, by the name of Vipul Nakashe behaved with us today on our flight out from Mumbai. Absolutely arrogant, ignorant and threatening tone used with us for no reason. Normally I don't tweet abt these issues, but this was truly appalling," Hegde said on Twitter.
As soon as Pooja Hegde tweeted against IndiGo on her Twitter account, IndiGo immediately responded to her tweet by apologising to her.
Indigo Airlines responded to Pooja's grievances. Their reply read, "Ms. Hegde, sorry to note your experience. We'd like to connect with you immediately hence, please DM us your PNR along with the contact number. ~Linda (sic)."
This is not the first incident that an actor is facing such a situation before this actor-filmmaker Satish Kaushik slammed Go First Airlines for using "dubious ways" to harass passengers. Reacting to Satish Kaushik's post on Instagram, the airline has expressed regret and said that it will look into the matter soon.
In his Instagram post, Kaushik wrote that his office had booked two seats in the first row with the middle seat on a flight "G8 2315" and paid Rs 25,000 for it. This flight on 23 June was from Mumbai to Dehradun. He said that the flight 'sold' the middle seat to another passenger despite payment from his office.
According to Satish Kaushik, a person named Zubin from Go First tried to help by saying that he would be accommodated on the next flight but this passenger was firm on his stand. The flight crew was unable to find a seat for the passenger, so the flight was halted, in which case Koshik decided to give the seat to the fellow passenger.
He wrote, "Zubin and the air hostesses who were aghast at the mistake of their own organisation thanked me." Satish claimed that the group of air hostesses asked to send a mail to the airline's office and apologise for this unfortunate mishap.