New Delhi: Swinging into action, the Indian Railways has issued helpline numbers 03612731622 and 03612731623 to answer queries from the passengers after the Guwahati-Bikaner Express 15633 derailed in Domohani area of West Bengal’s Jalpaiguri district earlier this evening.
The other helplines numbers issued by the Indian Railways are 9341506016 (Patna Junction), 7388898100 (Pt. Deen Dayal Upadhyaya Junction), 7759070004 (Danapur Junction) and 9771429999 (Sonpur Junction).
The Indian Railways has also ordered a high-level railway safety inquiry into the untoward incident as at least three passengers are feared dead and several others injured post the derailment.
The derainment as per initial reports took place at around 5 pm.
The Indian Railways said that 12 coaches have been affected, adding the Divisional Railway Manager (DRM) and the Additional Divisional Railway Manager (ADRM) rushed to the site along with the accident relief train and medical van.
According to sources, around 10 to 12 people have been admitted to the local hospitals post the incident. Nearly 30 ambulances have been deployed at the accident site.
The rescue train rushed to the accident site has equipment that helps in cutting apart train bogies to bring out the passengers.
West Bengal CM Mamata Banerjee 'Deeply Concerned':
West Bengal Chief Minister Mamata Banerjee said that she was “deeply concerned” to hear about the tragic accident of the Bikaner-Guwahati Express and added that senior state government officials are supervising the rescue and relief operations.
“Deeply concerned to hear about the tragic accident of the Bikaner-Guwahati Express in Maynaguri. Senior Officers of the State Government, DM/SP/IG North Bengal are supervising rescue and relief operations. Those injured will receive medical attention, as early as possible,” she tweeted.
Prime Minister Narendra Modi earlier had a telephonic conversation with Banerjee and inquired about the accident.
The rescue operations are still on.