NEW DELHI: In order to help businesses communicate better with their customers, WhatsApp Inc. officially rolled out its application called "WhatsApp Business". The application is said to be a free-to-download Android app for small businesses. You can even use WhatsApp Business with a landline number."WhatsApp Business" is yet to come on Apple App Store in India.
(Image: play.google.com) Here are the steps to set up your business account - Step 1: Once you download and install the application from the playstore, you will have to enter the contact number you wish to make your WhatsApp Business account. Here it is to be noted that users can convert their regular account to a Business account with the same number. Step 2: After giving all the required permissions and registering the number, you will have to give a name to the Business account. Just like WhatsApp messenger, the account name can be changed later. Step 3: The application will then take you to the chat window. Step 4: You can then tap on the Settings option and fill rest of the details about the business. You can fill information such as location, business category, description, email address, website, business hours and more.