Hyderabad Airport authorities respond to Riteish Deshmukh's tweet & videos he posted a day ago

Riteish Deshmukh had taken to Twitter on Monday and shared videos from the Airport Lounge in Hyderabad where he got stuck after the power went off

New Delhi (India): Bollywood actor Riteish Deshmukh faced trouble at the Hyderabad Airport Lounge and made sure to address the issue and report it to the authorities. The 40-year-old actor took to his Twitter handle to share a video from the Airport Lounge where he got stuck after the power went off. Along with a short clip, he wrote, "So we were at the Hyderabad Airport Lounge - suddenly the power goes off- the way in & out is an elevator that shuts down. The only exit door is locked in a chain (Incase of FIRE it's a tragedy waiting to happen)."

So we were at the Hyderabad Airport Lounge - suddenly the power goes off- the way in & out is an elevator that shuts down. The only exit door is locked in a chain (Incase of FIRE?? it’s a tragedy waiting to happen)- pic.twitter.com/jO3TQhVlQG

— Riteish Deshmukh (@Riteishd) May 27, 2019

Riteish went on to add that "public exits can't be locked in case of emergencies" and asked the authorities to "wake up". He explained the situation further and wrote, "Security personnel refuses to give permission to open the door at the cost of passengers missing their flight. Wake up Hyderabad airport Authority - public exits can't be locked in case of emergencies."

Security personnel refuses to give permission to open the door at the cost of passengers missing thief flight.wake up Hyderabad airport Authority- public exits can’t be locked Incase of emergencies pic.twitter.com/JkdzpkX9uk

— Riteish Deshmukh (@Riteishd) May 27, 2019

The airport authorities quickly responded to Riteish's tweet and wrote, "We regret the inconvenience caused. It was a minor technical snag which was resolved immediately. Please be rest assured that our Airport Terminals are safety compliant. In an event of any emergency, the glass doors can be broken. Passenger safety is of utmost importance to us." In another tweet, they added, "Hi Riteish, thank you for your valuable observation. In the current set up, there is a manual lock - the key is placed in a box next to the glass door and can be accessed in case of an emergency."

We regret the inconvenience caused. It was a minor technical snag which was resolved immediately. Please be rest assured that our Airport Terminals are safety compliant. In an event of any emergency, the glass doors can be broken. Passenger safety is of utmost importance to us.

— RGIA Hyderabad (@RGIAHyd) May 27, 2019

Hi Riteish, thank you for your valuable observation. In the current set up, there is a manual lock - the key is placed in a box next to the glass door and can be accessed in case of an emergency. (1/2)

— RGIA Hyderabad (@RGIAHyd) May 27, 2019

We appreciate your feedback and agree that the current procedure may be time consuming in case of an emergency. We will immediately look at replacing the manual locks with automatic locks. Once again, apologies for the hassle you had to go through. (2/2)

— RGIA Hyderabad (@RGIAHyd) May 27, 2019

Twitter users also commented after watching the actor's video. One person wrote, "This is the airport which had been ranked as one of the best airports in the world recently. Another user said, "That's so sad..emergency exit are meant for emergency situations and throughout India, we see these doors nonfunctional. Be it airports, malls, cinema hall, etc." While others worried about the actor's safety advised him to stay calm. (ANI)