An Uber passenger and the driver whose bike was booked via the app were harassed by local auto-rickshaw drivers in Bengaluru. In a video of the incident shared on social media by a user Thomas Simte, local auto-rickshaw drivers could be seen pulling his backpack and demanding him to cancel the ride.
The incident took place near Indiranagar Metro station, Simte said in the caption of the video.
In the clip, the passenger could be heard repeatedly asking, "Why are you harassing this person? Let me go, if people want to take an Uber, they will take Uber; if people want to take an auto, they will take an auto; if you want to go to the police station, it's right here."
The Uber driver and his passenger could be seen subjected to abuse and threats in the video. The auto-rickshaw drivers kept insisting that the booking be cancelled while one of them attempted to slap the maker of the video. The clip ended abruptly when someone smacked his camera.
"I am not exaggerating when I say this happens everyday to these riders," said Simte in his post.
"He pulled my bag from behind to get me down the bike. I want strict action against this harassment of passengers and riders if they take Uber or any other mode of transport other than the bystanders," he added.
The video caught the attention of Bengaluru City Police who asked Simte to share his contact number via DM.
"In case of distress/ emergency situation, dial #Namma 112," the police responded.
Uber India also responded to the post assuring that that a note of the feedback has been taken which will help in taking necessary actions.