Why is the missed call facility better?
With the help of a missed call facility, you can book the cylinder without the need to hold calls for a long time. Also, no call charges are levied to customers as compared to IVRS calls where normal call rates are applicable.
The facility will be more helpful for customers who are not adept with IVRS or old age customers and especially those in rural areas. Oil Minister Dharmendra Pradhan launched the missed call facility for LPG consumers at an event in Bhubaneshwar.
"In line with PM Narendra Modi's vision for a Digital India, these consumer-centric initiatives will make LPG refill booking and new connection registration more convenient and free of cost. This will benefit consumers, especially the elderly and those from rural areas," Dharmendra Pradhan said.
Where is this facility available?
The missed call facility for getting a new LPG connection has been launched in Bhubaneswar and will soon be extended to all over the country. "XP 100 was rolled out in 7 more cities today- Bhubaneswar, Bangalore, Chennai, Hyderabad, Indore, Kochi, and Kolkata. Earlier in the 1st phase XP 100 was launched in 10 cities, including Delhi. This is one more step towards our efforts to improve ease-of-living for citizens," he added.
The minister congratulated Indian Oil for developing "customer-centric, environment-friendly products and services"."Congratulate @IndianOilcl for leading from the front in constantly innovating and developing customer-centric, environment-friendly, and best in class products and services. These initiatives are reflective of the spirit of AatmaNirbharBharat," he said
The minister also rolled out the second phase of world-class premium grade petrol (Octane 100), branded as XP100 by Indian Oil, for high-end cars.
In this second phase, Indian Oil Corporation's branded XP100, which was last month launched in the national capital, was rolled out in seven more cities -- Chennai, Bengaluru, Hyderabad, Kolkata, Kochi, Indore, and Bhubaneswar on Friday.