Jan Man: IndiGo staffer manhandles passenger at Delhi airport, video goes viral

Jan Man: IndiGo staffer manhandles passenger at Delhi airport, video goes viral

A video showing an IndiGo staffer manhandling a passenger surfaced on Tuesday following which the airline apologised for the incident and said stern action has been taken against the erring employee.

In the video, a passenger is first seen being stopped from entering a coach, then pulled back by a ground staff.

Another airline employee is seen restraining the traveller.

As the passenger fought back, he fell to the ground.

It was not immediately known when the incident took place.

IndiGo's president and director Aditya Ghosh apologised for the incident and said stern action was taken against an airline staff for manhandling the passenger.

"I was standing in the shade of a plane when a ground staff started shouting at me in a very rude manner. I asked him why don't you arrange the third bus for which we are waiting. Meanwhile, when the bus came, two people said let's teach him a lesson and one of them pulled me out of the bus," the passenger, identified as Rajeev Katiyal, told a telvision channel.
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