A video showing an Ola customer smashing his scooter with a hammer right in front of the showroom is going viral on social media. The development came after the service center staff issued a repair bill of Rs 90,000.
In the viral footage, a man wearing a white T-shirt can be seen thrashing a scooter laid down in front of a showroom. Later, another man appears and takes turns with the hammer, and begins smashing it.
The video was posted on X with the caption, " The showroom made a bill of Rs 90000, the customer got upset and broke the scooter in front of the showroom."
Previously, the comedian Kunal Kamra criticised Ola CEO Bhavish Aggarwal for poor customer service. Kamra shared an image of scooters parked at an Ola service centre, questioning the quality of after-sales support on social media. Posting on X, Kamra questioned, “Do Indian consumers have a voice? Do they deserve this? Two-wheelers are many daily wage workers' lifeline.”
Reacting the Kamra's post, Ola CEO Bhavish Aggarwal said, “Since you care so much, Kunal Kamra, come and help us out! I’ll even pay more than you earned for this paid tweet or from your failed comedy career. Or else sit quiet and let us focus on fixing the issues for the real customers. We’re expanding the service network fast, and backlogs will be cleared soon.”
Social Media Users React To Viral Video
After the video went viral on social media, netizens gave mixed responses in the comment section of the video. One of the netizens said, "All the electric scooter owners are frauds, they need goats so that they don't slaughter their customers. Everyone's service is absolutely poor."
The next said, "Whenever I think of buying an Ola Electric scooter. Some video like this surfaces and I delay my decision. I really wish there could be an electric company, which would make quality electric scooters."
Another responded, "Why not file a case of cheating against OLA instead of doing this nonsense. Ask them for full refund, compensation for time and mental peace. Why give such companies easy way out."