Microsoft Users Will be Able To Create 'AI Agents' To Help With Routine Tasks: Here's How It Will Work

Microsoft's new AI agent feature will start rolling out in November and is expected to operate without too much human involvement.

Microsoft is set to launch a new feature next month that will enable users to create autonomous 'AI agents' with minimal human involvement, signalling the company's ongoing commitment to advancing artificial intelligence technologies. As reported by Reuters, This move comes as the tech giant aims to capitalise on the growing AI market, while investors closely monitor its significant investments in the field.

Unlike typical chatbots, these autonomous agents — referred to as "apps for an AI-driven world" — are designed to manage tasks such as responding to client inquiries, tracking inventory, and identifying sales opportunities with little to no human input.

How Copilot Studio Will Help

Microsoft's latest tool, Copilot Studio, will allow users to develop these agents without extensive coding expertise.

The public preview of Copilot Studio will begin in November, and the tool will utilise AI models developed both internally by Microsoft and by OpenAI.

10 Pre-Built Agents Rolling Out

In addition to this new application, Microsoft is rolling out 10 pre-built agents designed to handle routine business operations, including supply chain management and expense tracking. During a demonstration, McKinsey & Co., which had early access to the tools, showcased an AI agent that could manage client queries by reviewing past interactions and scheduling follow-up meetings.

As reported by Reuters, Charles Lamanna, corporate vice president of Microsoft's business and industry Copilot division, emphasised that the company envisions every employee using a personalised AI agent to streamline interactions with a broader network of AI-driven tools.

Concerns Over Slow Adoption

While Microsoft and other tech companies, such as Salesforce, continue to highlight the potential of AI, some analysts have raised concerns over the slow adoption rate of these technologies. A Gartner survey from August found that many IT organisations have yet to move beyond the pilot stage of integrating Microsoft's AI Copilot into their operations.

Despite these concerns, Microsoft's shares have risen over 10 per cent this year, although they saw a 2.8 per cent dip in the most recent quarter, underperforming the broader S&P 500 index, reported Reuters.