The government is in touch with Microsoft officials regarding issues with the Falcon software amid the global outage of Microsoft Cloud servers. According to sources, a recent update to Falcon, CrowdStrike's sensor product, has caused disruptions wherever the software is used. The National Informatics Centre (NIC) is currently unaffected as it does not use Falcon services. However, several critical systems, including civil aviation ones, rely on Microsoft’s Falcon software.
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Ashwini Vaishnaw, Union Minister for MEITY, in a tweet, said the reason for the outage has been identified, and updates have been released to resolve the issue. The Computer Emergency Response Team (CERT) is issuing a technical advisory.
Microsoft Cloud Services Outage Causes Global Disruptions
A widespread technical issue with Microsoft's cloud services in the Central US region has resulted in far-reaching disruptions, affecting various critical infrastructures and industries worldwide. The outage has impacted:
- Airlines: Numerous flight cancellations and delays globally
- Banking: Disruptions to online services and transactions
- Stock Markets: Trading impacted
- Hospitals: Disruptions to healthcare services and records
- Railways: Delays and cancellations in rail services
According to Reuters, Microsoft confirmed that the outage began affecting a subset of its Azure customers in the Central US region. Azure, a cloud computing platform, plays a critical role in supporting the building, deploying, and managing of applications and services globally.
In addition to the cloud services outage, millions of Windows users worldwide reported encountering the Blue Screen of Death (BSOD) error, resulting in unexpected shutdowns and restarts. This issue has been linked to a recent update from cybersecurity firm CrowdStrike.
Impact In India
In India, three major airlines—IndiGo, SpiceJet, and Akasa Air—are grappling with technical issues affecting bookings, check-ins, and flight updates. As a result, these airlines are now checking in passengers manually, leading to delays and inconveniences.
Microsoft 365 has released a statement indicating that they are actively investigating the issue, though no timeline for resolution has been provided.