The world came to a halt a month ago when a CrowdStrike issue led users across the globe to witness the Blue Screen of Death on their Microsoft Windows devices. Now, a senior executive at CrowdStrike on September 24 will be testifying before a US House of Representatives subcommittee on the company’s faulty software update which led to the global Microsoft outage. The vice president for counter adversary operations at CrowdStrike, Adam Meyers, will be testifying before the House Homeland Security Cybersecurity and Infrastructure Protection subcommittee.
Mark Green, the person who chairs the Homeland Security Committee, said, “Considering the significant impact CrowdStrike’s faulty software update had on Americans and critical sectors of the economy — from aviation to medical services — we must restore confidence in the IT that underpins the services Americans depend on daily.”
What Led To This?
In July, the committee sent a letter to CrowdStrike CEO George Kurtz requesting his testimony regarding the global tech outage that occurred on July 19. This incident led to widespread flight cancellations and affected various industries worldwide, including banking, healthcare, media, and hospitality. The outage disrupted internet services and impacted 8.5 million Microsoft Windows devices.
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Delta Air Lines has announced plans to pursue legal action, claiming that the outage resulted in the cancellation of 7,000 flights, affecting 1.3 million passengers over five days and costing the company $500 million. CrowdStrike has disputed Delta's allegations.
This week, CrowdStrike revised its revenue and profit forecasts downward following the software update issue and predicted that the challenging conditions would persist for about a year. The company also revealed that it has been contacted by government authorities regarding the incident.