Apple late on Monday acknowledged that its music service was experiencing difficulties. At the same time, users were also reporting issues with a number of the company's other services, including the App Store. According to outage monitoring website, Downdetector.com, thousands of users were impacted by the outage, including those attempting to access the Apple support service and the App Store, as reported by Reuters. During the peak of the outage, over 3,300 users reported difficulties streaming Apple Music, while nearly 2,200 reported problems with the App Store in the United States.
Apple's status page confirmed that Apple Music, Apple Music Radio, and iTunes Match were all facing an ongoing outage.
In addition, users were experiencing issues with Apple News, as highlighted by the status page. However, Apple has yet to respond to Reuters regarding the cause of the outage or to indicate whether other services were also impacted as indicated by Downdetector.
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It is possible that the outage was affecting a greater number of users, as Downdetector collates status reports from various sources, including user-submitted errors.
However, Apple's services, including Music or News, appear to be unaffected by the outage in India. At the time of writing, Apple's System Status page showed that all its services were working fine.
Meanwhile, Apple CEO Tim Cook is likely to visit India this week as the iPhone maker is launching its first official store in the country on April 14. Cook may reportedly also take advantage of the trip to hold talks with key ministers regarding strategic issues like manufacturing expansion and exports.
The country's first Apple Store will open at Jio World Drive Mall at Mumbai's Bandra Kurla Complex, and will be dubbed "Apple BKC". The Mumbai store sports a unique facade inspired by black-and-yellow taxi art unique to the city.
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Apple's headquarters in Cupertino, California, is reportedly in the process of finalising Tim Cook's India itinerary, and the launch date of the Mumbai store will be determined accordingly.