New Delhi: WhatsApp banned around 2 million Indian accounts in order to prevent the spread of harmful behaviour in August, the Facebook-owned company mentioned in its compliance report. According to its compliance report, WhatsApp has said that it has banned 20,70,000 Indian accounts and received 420 grievance reports in the month of August 2021.


WhatsApp issued the transparency report in order to comply with the new Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules 2021. According to the new IT rules, a digital platform with more than 5 million users will have to publish a compliance report per month detailing the number of complaints received and action taken by the platform.


As per the PTI report, an Indian number is identified through a +91 number.


Earlier, WhatsApp had said that more than 95% of bans have been put on accounts due to the unauthorised use of bulk messaging or spam. In order to prevent abuse on its platform, the Facebook-owned company bans around 8 million accounts per month.


As per the compliance report, WhatApp also received a total number of 420 grievance reports, out of which, 105 are for account support, 222 for ban appeal, 42 for product support, 34 for other support, and 17 for safety.


According to the report, a total of 41 accounts were actioned during the time period. By taking action, WhatsApp means either the account has been banned or the previously banned account has been restored as a result of the complaint.


More than three million Indian accounts were banned by WhatsApp, while 594 grievance reports were received by the Facebook-owned platform between June 16 and July 31, 2021.


41 accounts were "actioned"

41 accounts were "actioned"