Earlier this year, Aam Aadmi Party (AAP) leader and state transport minister Kailash Gehlot informed that all the 13 licensing officers in Delhi would have e-RTO wing and almost 11 transport related services including learning or permanent driving licence, getting a registration certificate and others will have to be applied for on the website of the transport department. In the long run, Delhi transport department will completely shift online and will not accept any paper or manual application for availing transport related services.
For those who are not able to fill the forms online or pay the fee online due to any reason, the state government has rolled out ‘doorstep delivery service’ scheme where applicant has to call 1076 and a representative from the department will visit applicants house to get the form filled and collect required documents and the fee.
The move came after a report of illegal issuance of several driving license came into light in the national capital. The government, with its digital initiative, aims to simplify application procedure for citizen and reduced corruption in RTO offices.