NEW DELHI: With a network of over 3,300 service points including 535 customer service vans, Samsung is aiming to provide premium products' quick installation facility in major cities this festive season. The company said in a statement on Wednesday: for availing the service, that will cater to installation facility within four hours of delivery, customers have to buy premium products such as Samsung TVs (55-inch and above), Wind-Free ACs.

"Our new service offering, Live Chat along with Remote Support are part of our strategy to deepen our consumer connect and further our brand love. We wish everyone a very happy and prosperous festive season," said Sunil Cutinha, Vice President, Customer Service, Samsung India, in a statement.

According to the company, the service centres have over 10,000 specialist engineers trained at Samsung's in-house training academies.

Consumers can also seek priority services by simply booking an appointment online and schedule a visit to their nearest service centre at a convenient day and time.

The company is also providing interactive repair facilities for Samsung phones at all service centres across India. Repairing will be provided in front of the customers to maintain the transparency in the process.

Samsung Diwali Sale

Samsung has also announced a wide range of exclusive deals, offers and assured gifts across its large product portfolio, valid till October 31.

Samsung’s last year's flagship smartphone Galaxy S9 is available at Rs 29,999 and Note 9 is available at Rs 42,999. The newly launched Galaxy M30s, with a Super Amoled Screen and a monstrous 6000mAH battery, is also available exclusively on Samsung.com at a price of Rs 13,999. The M10s is now available at a special festive price of Rs 7,999. Customers can also avail upto 10 per cent HDFC cashback on select Samsung smartphones.

You can bring home the latest 4K UHD TV NU6100 from Samsung to unbox 60K+ titles of UHD content, enjoy lag free gaming and re-live those special moments with live cast. Additionally, select home appliances are available with upto 10 per cent cashback from HDFC Bank, ICICI Bank and Axis Bank.

Also, the Samsung Galaxy Watch 46mm is available for a special price of Rs 23,990.