The UGC has asked universities to appoint ombudspersons before December 31 and warned that it will publicly name non-compliant universities post the deadline. It emphasized the University Grants Commission (Redressal of Grievances of Students) Regulations 2023, published in the official gazette on April 11, 2023, urging universities to appoint ombudspersons within 30 days of the regulatory notification. Compliance entails establishing a Students Grievance Redressal Committee (SGRC) by appointing these officials. Despite repeated reminders, the UGC noted some universities' failure to adhere to the directive, stating its serious concern over this issue.
“The universities are required to comply with the regulations by constituting the Students Grievance Redressal Committee (SGRC) and by appointing ombudspersons. However, it is understood that some universities are yet to comply with the regulations. The matter is being viewed seriously,” said UGC secretary Manish Joshi in a letter to the vice-chancellors of central, state, private, and deemed-to-be universities.
“Since enough opportunities have been provided to the universities, it has been decided to publish the names of defaulting universities on the website of UGC after December 31, 2023,” UGC letter added.
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