A Japanese technology company, Qnote, has discovered an unexpected move to boost productivity and employee retention in the form of cats. This Tokyo-based web and app design firm has introduced 10 cat "employees" into its team, providing a blend of companionship and inspiration for its 32 human staff members.
The feline acquisition began in 2004 when the company adopted its first cat, Futaba, from a sushi restaurant. Over the years, Qnote has welcomed 10 resident cats, each with whimsical office roles like "chief clerk," "manager," and "chaircat." Futaba, who is now 20 years old, holds the esteemed position of “chaircat,” a rank even higher than that of CEO Nobuyuki Tsuruta.
The company's dedication to its feline staff was demonstrated when it relocated to a larger, four-story office in 2020. The second and third floors were specially renovated for the cats, featuring 12 custom-built cat toilets, cat shelves, and walls designed to withstand scratching.
"Many of our employees have cats at home, and their presence in the office has become a crucial factor in attracting new talent," Tsuruta told Mainichi Shimbun. He noted that the company’s low turnover rate is partly due to the calming environment created by these furry colleagues.
The cats play an integral role in Qnote's daily life. Employees voluntarily handle feeding and cleaning duties when the office is closed. According to Tsuruta, the presence of the cats has even provided managers with valuable insights into team dynamics, as interactions between the cats and staff reveal underlying aspects of team cohesion.
Interestingly, Qnote embraces the fact that the cats sometimes disrupt work. “The interruptions force our employees to take breaks, which helps refresh their minds and boosts overall productivity,” Tsuruta explained.
The company’s website prominently features cat-themed elements, including its logo, and applicants are even encouraged to express their love for cats during the hiring process.
Eight of the cats live in the office full-time, but Qnote doesn’t see them as distractions but rather as the key to fostering a harmonious, productive, and enjoyable work environment.
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