A video showing a large crowd jumping out of a Delhi Metro station gate has gone viral on social media, raising concerns about safety and crowd management. The footage, which quickly gained widespread attention, reportedly shows passengers at Jama Masjid Metro Station exiting through jumping over the turnstiles without scanning tickets, following a rush of people.
Upon investigation, Delhi Metro authorities confirmed that the incident took place on the night of 13th February 2025, at around 11:22 pm. The video, which appears to show a chaotic scene at the turnstiles, was recorded during Shab-e-Barat, a significant night in the Islamic calendar, when a surge of passengers arrived at the station.
Check Out the Viral Video
According to Delhi Metro Rail Corporation (DMRC), the issue arose when two trains arrived simultaneously at Jama Masjid station, leading to a large crowd gathering at the turnstiles.
DMRC’s Statement on the Irregularity
"Due to this, a huge crowd gathered at the exit gate and the exit gate stopped working at that very moment," the DMRC said in an official statement.In response to the congestion, the crowd was directed to a side gate, where passengers were seen jumping over the gate. Some individuals also began making noise, adding to the confusion. Despite the brief disruption, the situation was quickly brought under control, and the crowd dispersed shortly thereafter. "Security personnel and other staff were adequately present to advise such passengers and the situation never went out of control," DMRC clarified.
The video, which has been widely circulated, also appears to have been edited, with added sound effects, including the noise of a metro train and background music. However, DMRC emphasized that similar incidents had occurred before, and no formal complaints had been filed following the episode.Delhi Police, who monitor security at Metro stations, also confirmed that no complaints have been lodged.
Statement of Delhi Police Metro Wing
The Metro wing of Delhi Police stated, "We have not received any complaint yet; if a complaint is received, then legal action will definitely be considered." Anuj Dayal, the Principal Executive Director of DMRC Corporate Communications, further explained, "In the video that is going viral on social media, some passengers were crossing the AFC gate and exiting." He added that the situation was temporary and stemmed from the sudden increase in crowd size. "There was a temporary rush of passengers for some time when some passengers were crossing the AFC gate and exiting.