By Nilesh Sangoi
As the holiday season draws near, the excitement of embarking on festive online shopping adventures intensifies, especially with the Amazon Great Indian Festival and Flipkart Big Billion Days sales officially kicking off on October 8. The ease of e-commerce platforms and the allure of tempting bargains have led an ever-increasing number of individuals to turn to the digital realm for their holiday purchases. Nonetheless, alongside the myriad benefits of online shopping comes the exposure to a variety of cyber frauds. To ensure a secure and enjoyable online shopping experience during this festive season, it is imperative to adopt a few fundamental precautions.
Robust Passwords
Strengthening online security begins with the straightforward yet highly effective practice of a robust password for each online account. Abstain from using easily guessable information like birthdays or common words. Instead, use intricate passwords comprising a blend of uppercase and lowercase letters, numerals, and special characters. Consider relying on a trustworthy password manager for generating and securely storing your passwords.
Activating Multi-Factor Authentication (MFA)
Enhance the security of your online accounts by implementing multi-factor authentication (MFA). With MFA in place, even if a hacker manages to acquire your password, gaining access to your account remains an arduous task without an additional verification step, such as a one-time Passcode delivered to your mobile device or email. Always enable MFA whenever it is an option, particularly for your online shopping accounts.
Trustworthy Shopping Destinations
While navigating the online shopping landscape, limit your transactions to reputable and well-established e-commerce platforms. Seek out websites that exhibit a secure connection (indicated by "https://" and a padlock icon in the address bar) and scrutinise the site's privacy and return policies before making a purchase. Exercise caution when encountering unfamiliar or dubious websites, as they may function as phishing sites designed to steal your personal and financial data
Regular Updates for Software and Devices
Ensure your computer, smartphone, and other devices remain up to date by routinely applying the latest security patches and updates. Cybercriminals frequently exploit known vulnerabilities present in outdated software or operating systems. Enabling automatic updates can serve as a protective shield for your devices against potential threats.
Opt for Secure Payment Channels
Opt for secure payment methods when conducting online transactions. Credit cards and well-regarded payment gateways offer an additional layer of protection, often equipped with anti-fraud measures. Refrain from using debit cards for online shopping, as they may not extend the same level of defence against fraudulent charges.
Vigilance Against Phishing Scams
Phishing scams serve as a favoured ploy among cybercriminals for stealing sensitive information. Exercise caution while opening unsolicited emails, text messages, or pop-up advertisements soliciting personal or financial details. Always authenticate such requests by directly contacting the organisation through official contact channels.
Account Monitoring
Closely monitor your bank and credit card statements on a regular basis for any indications of unauthorised or suspicious transactions. If you detect any irregularities, promptly report them to your financial institution. The sooner you report potentially fraudulent activities, the quicker they can be addressed.
Cybersecurity Education
Stay abreast of the latest developments in cybersecurity threats and best practices. Familiarise yourself with prevalent online scams and the tactics deployed by cybercriminals. Cybersecurity awareness stands as one of the most potent defences against online threats.
Festive online shopping should be an exhilarating experience devoid of apprehensions. By embracing these smart cybersecurity measures, you can substantially diminish the perils associated with online shopping and savour a secure and enjoyable festive season. Bear in mind that cybersecurity is a continual endeavour, necessitating unwavering vigilance and proactive safeguarding of your personal and financial information throughout your online shopping endeavours.
(The author is the Chief Information Officer at Fincare Small Finance Bank)
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