Passengers on a SpiceJet flight which was scheduled from Delhi to Darbhanga, were involved in a heated confrontation with airline officials after the flight was cancelled just five minutes before boarding, according to the passengers.
The video which was shared on social media handles shows passengers shouting slogans in protest at the boarding gate in Delhi Airport's Terminal 3. They were waiting to board flight No. SG 495 of the SpiceJet flight. "SpiceJet murdabad, murdabad," the passengers can be seen shouting with this slogan with their hands raised.
According to NDTV report, frequent flyers on the Delhi-Darbhanga route claimed that the airline has been repeatedly cancelling flights on this route in recent months, often right before boarding. This has led to growing frustration among passengers.
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The airline still has not yet released a statement regarding the incident.
Last month, the DGCA put SpiceJet under increased scrutiny after an audit that revealed several "deficiencies." Despite multiple fundraising efforts over the past year, SpiceJet has struggled to fully resume operations, lagging behind competitors IndiGo and Air India in market share.