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PhonePe Slashes Customer Support Staff By 60 Per Cent Amid Shift To AI Solutions
Google Is Testing New 'Talk to a Live Rep' Feature For Customer Support Calls — Here's How It Works
E-Commerce Start-Up Dukaan Lays Off 90 Per Cent Workers, Replaces Them With AI ChatBot
E-commerce, Data Analytics, AI: How Technology Is Changing Consumer Service Industry
Uber ‘Actively Discussing’ In-App SOS Button Integration With States Amid Rising Complaints Against Cabs On Govt Helpline
Google To Hire 3,800 Full-Time Workers, India On List
Hyundai Strengthens Customer Support In Flood-Affected Mumbai and Vapi
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